Heat pump mythbusters commentary - part 5: Will my heat pump be a noise nuisance to my neighbours?

Domestic heat pump in back garden, with pots and fence in the background

In parallel with The Guardian’s mini-series on 'Heat pump mythbusters', we’ll be sharing a running commentary on each article and our additional thoughts on the opportunities and challenges of electrifying heat in the UK.

Article 5: Will my heat pump be a noise nuisance to my neighbours?

Article summary:

  1. Air Source Heat Pumps typically require an external unit to draw heat from the surrounding air using fans and compressors, both of which make some noise.
  2. The noise levels emitted by modern, quieter heat pumps are of a similar magnitude to other household appliances, such as fridges, dishwashers and boilers. Older heat pumps did tend to be louder.
  3. There are two noise-related requirements for heat pump installations. One, from the Microgeneration Certification Scheme (MCS), is for heat pumps to produce no more than 42 decibels sound pressure, measured at a distance of 1m from an opening into a neighbouring property. The other requirement is a blanket limit on heat pumps being located within 1m of a neighbouring property to be installed without requiring planning permission. The previous government was reviewing whether to remove this planning rule.
  4. People surveyed were much more likely to notice other source of noise, such as dogs (which are not subject to any noise exposure limits) than heat pumps.
  5. Even in high density housing, with heat pumps operating simultaneously at their maximum capacity, the noise impact is likely to be no greater than the noise from the single closest heat pump (which itself is likely to be negligible). 

Additional commentary

1. Whilst it is true that noise is a consideration and acoustic comfort is an important aspect of health and wellbeing, heat pumps are targeted in a way that is not applied to other sources of noise, particularly in urban environments. For example, dogs barking, cars revving, bins being collected and boiler flues gurgling away are all aspects of life we have come to accept, and which are not subject to the same scrutiny as heat pumps. Not to mention the fact it’s perfectly legal to set off fireworks on private land between the hours of 7am – 11pm, all year round.

2. The science of sound and perception of noise are not that intuitive – so much so that we are planning a more in-depth article on this topic! As a very high-level summary, noise generated by a source is measured as sound power but perceived by people as sound pressure, which decays with distance from the source. The unit of both sound power and sound pressure is the decibel (dB) and decibels add logarithmically rather than arithmetically. As a result, a source of noise which is 10 dB lower than another source of noise is barely noticeable. In addition, human perception of sound is different at different frequencies, with low and high frequencies being less noticeable than mid-range frequencies. Furthermore, the quality and type of sound and the context in which it is heard have a big impact on whether it is perceived negatively. To summarise – a single headline figure for sound cannot tell the whole story.

A table showing the sound pressure levels of different sounds e.g. rustling leaves

3. Although the MCS acoustic requirement is measured using quite a blunt tool, complying with MCS is a requirement of permitted development and also of receiving the Boiler Upgrade Scheme. Therefore, a heat pump installer should be undertaking the MCS acoustic calculations for all domestic heat pump installations.

4. Further practical measures to mitigate the impact of noise include:

  • Installing heat pumps level and on anti-vibration mounts – this is particularly important when heat pumps are wall-mounted, to prevent vibration being passed onto the structure.
  • Installing flexible connections between the heat pump and the fixed piping installation to avoid transmission of vibration through pipework. 
  • Keeping the area around a heat pump clear of obstructions to avoid it having to work harder than necessary. 
  • Maintaining the heat pump over time to prevent issues, including noise, due to parts wearing.

5. In most domestic-scale situations the above approach of designing to comply with MCS and employing good practice installation methods, should in most cases result in an installation which does not cause a noise nuisance without further mitigation. In particularly quiet areas, additional mitigation may be required. Barriers can be used to reduce the noise reaching a neighbouring property, which could range from hit-and-miss fencing to a bespoke enclosure. In this unusual situation, it would be recommended to speak to an acoustics specialist to understand the requirements.

6. Having replaced a gas boiler with a heat pump in a mid-terraced inner city house last November, I can truthfully say it is not a nuisance to either myself or my neighbours, even when operating at external temperatures as low as -6.5oC. In fact, if you asked my neighbours whether they knew I had a heat pump in the garden I think they would respond with blank stares!